Flight attendants understand that there are some varieties of physical injury risks that come with the job. Injury from unexpected turbulence is one. Injury while assisting passengers during an emergency situation might be another. Flight attendants should not, however, have to factor in facing possible injury while dealing with passengers who have become physically unruly or out of control, but it unfortunately happens.
In fact, it’s happened a lot recently. In late January, Simple Flying reported on an Australian woman, en route from Melbourne to Los Angeles, who became highly intoxicated during the flight. The crew stopped serving the woman alcohol, but that only made her angrier. After she begin stripping and throwing garments at other passengers, the flight crew and two marshals sought to restrain her and, during the melee, one of them got hit in the face and another got kicked in the chest.
In late February, Fox News had the story of a Hawaiian Airlines passenger, en route from Honolulu to South Korea, who lunged at a flight attendant and attempted to land a punch. The allegedly drunk passenger missed his target and was restrained, but imagine how much damage this man, already a convicted felon, could have done to the flight attendant if he hadn’t.